Merchandising expertise: appointment, conduct, conclusion
Merchandising ExpertiseThese are studies of the composition, origin, quality, and safety of products. As part of the analysis, the conformity of products to established standards and norms is checked.
General characteristics of the procedure
Independent merchandising expertiseperformed by a qualified professional with relevant knowledge. The result of the procedure depends on his experience. The need to perform an analysis may be due to different circumstances. Often, the obviousness of defects in any product does not allow an objective determination of the cause and mechanism of their appearance.
Merchandising expertise is performed using organoleptic, statistical, computational and other methods. In many ways, an expert is guided by his perception, using measurement tools.Often an expert in commodity expertise uses complex devices in the analysis. Meanwhile, the main guarantor of the result is his special knowledge and ability to systematize information, to draw the right conclusions.
In practice, the followingmerchandising expertise:
In a civil or arbitration process, it is also often necessary to examine the qualities of a product. In this case,forensic expertise.
Objectives of the procedure
Merchandising Expertiseperformed for:
- Determining the characteristics of products, their consumer properties.
- Identify the mechanism of occurrence of defects.
- Determine the flaws of products, their degree of significance.
Conducting merchandising expertisemay be required in disputes about the division of property, allocation of a share, exclusion of objects from the list of arrested persons. In cases of compensation for property damage arising from the damage to objects, the assistance of a specialist is also often needed.The study may determine the value of objects affected by the fire. Based on it, the damage from loss of quality is determined.Conclusion merchandising expertisemay be required in consumer rights protection cases. The study allows not only to establish the presence of defects, but also to find out the mechanism of their appearance and their nature. For example, there were shortcomings in the factory or appeared in the process of operation. In addition, the examination allows to verify the compliance of the actual quality of the product with the State Standards and other standards established for products of this type.
Merchandising expertise is also carried out in the framework of criminal cases involving thefts, embezzlement, etc. The study allows you to set the value of the object at the time of the crime, the defects resulting from illegal actions of the attacker, the value of the product.Purpose of merchandising expertiseincluded in the powers of the enforcement proceedings. The need for a procedure arises when evaluating arrested objects. In addition, the examination is carried out in the event of disagreement betweencustomers and suppliers. In such situations, it is required to establish product quality within the established norms.
Approaches to the implementation of the study are selected depending on the purpose and questions posed to the expert. At the end of the procedure, a conclusion is made. It is taken into account by the court considering the dispute. The essence of the examination in the study of consumer properties of the product to determine its actual state. When performing a procedure in a specific case, this task is specified in accordance with the purpose and circumstances set forth in the materials. For example, expertise is required if there are grounds to believe that the indicators indicated in the certificate do not correspond to the actual state of the goods. It may be a different situation. For example, the actual properties possessed bysamples of merchandising expertise, do not match labeling data or standards.
Merchandising expertise may be subject to:
- Appliances. It includes refrigerators, air conditioners, vacuum cleaners, washing machines, microwaves and other equipment for the home.
- Means of communication.
- Furniture of a different type (tables, sofas, chairs, etc.).
- Documents on products.
- Clothing. Can be investigated leather, fur, knitwear, leather goods, etc.
- Office equipment (fax machines, printers, etc.).
- Work samples.
Key Specialist Questions
The examination is intended to give the interested person the necessary information about the product. Depending on the goal, questions are put to the specialist. Among the most common are:
- What is the value of the goods that were valid at the time of the damage or at the date of the research?
- What characteristics does the product match / do not match?
- What defects are present in the product?
- Is the operation of the object with the identified deficiencies acceptable?
- What are the genus, brand, type of product?
Registration of results
Upon completion of the examination, the specialist draws up a conclusion. It contains three parts:
- Introductory. In this part a brief description of the case is given, the questions that have been put to the expert are indicated.
- Research. This section describes the procedure. In particular, the method that was used, devices, devices, measuring tools. This section also provides a rationale for the facts.
- The final.This part clearly indicates the conclusions of the expert.
It must be said that the expert opinion must be clearly and unequivocally expressed. The findings of a specialist should exclude double interpretation or ambiguity.
Terms of expertise, as a rule, are established by industry regulatory acts governing the conduct of such procedures. However, in some cases they are allowed to be reduced or, on the contrary, increased. The first is required, for example, in the investigation of criminal cases, when it is necessary to urgently establish the nature and mechanism of defects in order to obtain evidence of a person’s involvement in a crime. Often this allows you to quickly reach the suspect. An extension of the examination period is required in cases when a complex object or a defect on a product is being examined. In such situations, it is necessary to attract a narrower specialist. The cooperation of experts in different areas allows us to carry out the procedure more objectively and professionally, to provide detailed answers to questions. The cost of the study will depend on the specifics of the case, urgency, the number of specialists involved in it,the complexity of the questions posed.
Examination, therefore, is an important process in a practical sense. The study of consumer properties of the product is a difficult and often time-consuming work. Examination may be subjected to a variety of products. Products can be of domestic or foreign manufacture, new or already used. Independent expertise can be initiated by any interested entity. To do this, he needs to contact the organization that has a license to perform such work, with a statement. Before this, questions should be formulated that will be put to the expert. This stage must be approached very responsibly. The expert should understand what is required of him.
In turn, a specialist in the design of research results must proceed from the fact that they will be studied by people who do not have special knowledge. Therefore, the conclusions should also be understandable. At the same time, as mentioned above, they should be clear and unambiguous. As part of merchandising expertise examines the degree of deterioration in the quality of products. The unsatisfactory state of production can be caused by a variety of factors.The reasons for the deterioration of quality, for example, are violations of the rules of storage, technological process, transportation. Some defects arise due to intentional damage. All these points are clarified by experts.
The subject of research, therefore, is to establish factual information that refutes or confirms the conformity of the properties of products to standard values. In the analysis, the specialist uses the existing quality standards. Comparing the parameters of the objects under study with the standard values, he draws the appropriate conclusions. Using a measuring device, various devices, the expert identifies the defectiveness of the sample, establishes the circumstances under which the defects and shortcomings arose.
Particularly time consuming in practice are studies of technically complex products. Their implementation often requires deeper knowledge of production technology, features of operation, storage, transportation. If such an examination requires the involvement of narrow specialists, then the person responsible for conducting the study should notify the interested persons.In the framework of criminal, civil and other proceedings, such nuances are clarified, as a rule, at the initial stage before the actual execution of the procedure. It is worth saying that if the plaintiff initiated the examination and subsequently the decision will be made in his favor, the court may charge the respondent for the investigation.